Frequently Asked Questions

Quietspace is committed to crafting an innovative online therapy platform that mirrors the quality of private practice, benefiting both therapists and patients with an unparalleled experience. Our core mission revolves around the belief that therapy should be accessible to everyone, recognizing its paramount importance. Moreover, our distinctive approach prioritizes therapists' needs to empower them in delivering optimal patient care. Within our platform, you'll also discover a thriving social community, featuring posts by our esteemed psychologists, providing a space for engagement and connection among our members. Our ultimate goal is to assist you in discovering your 'Quiet Space,' enabling you to become the best version of yourself.

On quietspace, experienced and qualified therapists assist our users.

At quietspace, we prioritize transparency and accountability in our therapist verification process. Each therapist is required to submit their unique therapist ID along with supporting documentation and certificates. This meticulous documentation ensures that we not only verify their credentials but also validate their commitment to ongoing professional development.

The cost of using quietspace varies based on therapists' hourly rates, which are set at their discretion.

Our platform facilitates communication through messaging and live video sessions. Users can reach out to their therapists via messaging around the clock, ensuring that the avenue for connection is always open. It's important to note that while users can send messages 24/7, therapists will respond when they are available, prioritizing the quality and thoughtful nature of their responses. This approach ensures that clients receive thoughtful and considered support from their therapists, contributing to a positive and effective therapeutic experience.

Users can opt for anonymous therapy sessions, prioritizing privacy and comfort. This involves using a nickname to hide the user's name from the therapist. Additionally, the camera can be turned off during live video sessions. Users have the option to keep the first 5 sessions with a therapist anonymous to establish comfort before revealing their identity. Users are required to have personal information in their user profile accessible by therapists only in crisis situations.

Quietspace places a high priority on user privacy and employs robust security measures, ensuring confidentiality and protection of user information.

Begin your quietspace journey by signing up on our user-friendly platform. No questionnaire is required, and you will automatically have access to our rich base of therapists, all willing to help with their available schedules.

Licensed therapists interested in providing services can initiate the process by creating a therapist account on our website. You will be prompted to enter your therapist credentials. The quietspace team will review your account within the next 48 hours before granting access to the website. On the website, you will be able to choose your schedule and pricing to get started!

Join our vibrant online community and gain access to insightful posts by renowned therapists. Stay engaged as you gain insights on steps you can take on your path to self-improvement and well-being.